Kit19 is a marketing & promotion automation tool for businesses of any size that considerably reduces the manual work from marketing & promotion activities through automated workflows & SMS/Mail campaigns. From lead automation to follow-ups till closure and beyond, Kit19 automates most of your repetitive activities so you close more leads and keep your customers engaged without having to follow up cumbersome processes of segmenting, targeting, and sending campaigns. Your e-shop, surveys, landing pages & support ticket management can also be automated through workflows that you define once and the solution keeps following them perpetually.
Kit19 is evolving every day to include more features and better functionality aiming to use Machine learning in a way that it starts to think like you while also considering the trends to suggest changes accordingly. 

Lead Management

• Enquiry / Lead management
• Customized Field in Lead
• Click to Call / SMS / Mail
• Auto Assign Lead
• Lead Enrichment
• Lead Activity
• Lead Scoring

Auto Lead Capturing

• B2B Integration
• Mail to Lead
• Social Media Integration
• API's
• Webform to Lead
• Call to Lead
• Google Integration

Cloud Telephony

• Customer IVR Flows
• Real-Time Personalization in Voice
• Multilingual Voice Support
• Call to Ticket
• Call to Lead
• Virtual Call Center
• SMS Integration
• API's
• Voice Broadcast

Mobile App

• Track Field Staff
• Lead Management
• All Call Tracking
• Notification
• Track field staff's location
• Set on field/off field to enable/disable tracking
• Get real-time location reports
• Get historic location reports

Ticket Management

• Custom Support Portal
• Multilingual Support
• Mail to Ticket
• Call to Ticket
• Webform to Ticket
• Customized Feedbacks
• Ticket Dispatch Automation
• Event-Based Notification
• Custom SLA
• Custom Roles
• Detailed Report

Eshop

• Predefined Eshop Template
• Product Variants Customisation
• Pre Integrated Online Payment
• Multi-Currency Support
• Multilingual Support on Pages
• Customized Product Views
• Customized Discount Coupons
• Product Video Support
• Event Tracking & Notification
• Loyalty Program
• Personalized pages
• Vendor Management
• Stock & Inventory Management
• Manual Order Punching

Webform

• Embed web form
• Use as Pop-up
• Drag & Drop Web Forms
• Predefined Templates
• Webform to Ticket
• Web Form to Order
• Personalized Web Form
• Web Form Tracking
• SMS / Mail / Voice Integration
• Host on Self Domain

Landing Pages

• Drag & Drop Landing Pages
• Predefined Templates
• SMS / Mail / Voice Integration
• Multi-Currency Support
• Personalized Landing Page
• Landing Page Tracking
• SMS / Mail / Voice Integration
• Host on Self Domain

Campaign

• Event-Triggered Campaigns
• Scheduled Campaign
• SMS / Mail / Voice Campaigns
• Advance Campaigns
• Webform to Ticket
• Group-Based Campaigns
• Google Adwords Campaign

Private Short URL

• Unlimited Visit
• Used In SMS Tracking
• API's
• Dynamic Destination URL
• Customer Domains
• SSL Certification

SMS / Mail

• Personalization
• Scheduling
• Pre - defined Templates
• Tracking
• API's
• Flash / Unicode
• SMS to WhatsApp
• SMS to Mail
• SMS to Call
• SMS with Insta Connect

Social Media Integration

• Integrate facebook pages and facebook forms with Kit19
• Capture all digital and social media leads through web forms
• Auto lead capturing
• Auto lead creation and assignment
• Triggered SMS/Mail/Connect to an agent
• Campaigns on lead creation
• Integration link with Youtube
• Integration link with Twitter
• Integration link with Instagram

Task & Appointment Management

• Customized Followup
• Assign a Task to Individual
• Assign Meeting to Individual
• Assign a Meeting to Group
• Track Result of Each Task
• Track Result of Each Appointment

Digital Identity

• A Beautiful, Dynamic Page
• Complete Profile on Internet
• Used for Entire Marketing Everywhere
• Used or Adding New Customer

Whatsapp Messenger

• Connect with over 2 billion users worldwide on their favorite platform
• Integrate Whatsapp business API
• Import contacts
• Send and receive free chat messages during the Customer Care window
• Create multilingual templates
• Send Notifications messages outside the customer care window
• Multi-user support
• Automated replies
• Automated lead/inquiry mapping
• Automated Lead creation and assignment
• Send auto prompts to users to extend the customer care window
• Create auto chat at various lead activities like conversions, task completion, ticket
• Creation/resolution etc
• Bulk messaging broadcast
• Chatbot integration (Coming soon)

Email Integration

• Integrate your mails with Kit19
• Send and receive mails from your id to your inquiries/leads
• Automated lead/inquiry mapping
• Automated Lead creation and assignment
• Track each mail open
• Track each link open in the mail
• Unlimited rich text templates
• Personalize emails with leads' details
• Perform actions like creating tasks/appointments/tickets or sending mail for parsing

Google Calendar

• Integrate google calendar with Kit19
• Auto plot tasks/appointments
• Auto Invite to collaborators for tasks/appointments
• Get calendar alerts when tasks/appointments are due
• Get notified when tasks are edited/deleted/completed

Specifications

Industry :

General

Brochure :

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