Call Center Management Software
The complete solution for any call center to maintain its daily call logsCall Center Management is useful for maintaining calls with clients done by agents. With various types of disposition, Agent can track details of the client assigned to him. Easy searching of client and call, help agent do the work more efficiently. Invoice entry can be made against purchase products. Admin can import client list from excel and can assign the client to agents easily. This is the complete solution for any call center to maintain its daily call logs.
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Call Center Management is useful for maintaining calls with clients done by agents. With various types of disposition, Agent can track details of the client assigned to him. Easy searching of client and call, help agent do the work more efficiently. Invoice entry can be made against purchase products. Admin can import client list from excel and can assign the client to agents easily. This is the complete solution for any call center to maintain its daily call logs.
Major modules covered in the software:
- User Master
- Company Master
- Customer Master
- Terms Master
- Agent Master
- Product Master
- Import Customer
- Change Stock
- Call Entry
- Invoice Entry
- Allocation Entry
Major reports covered in the software:
- Sales Invoice
- Sales Terms
- Call Entry Details
- Pending Call List
Specifications
Industry :
General
Deployment :
- Windows
Language :
- English
Vendor Website :
Product Feature(s)
Pricing
Call Center Management Software Basic
Price On Request
- User Master
- Company Master
- Customer Master
- Terms Master
- Agent Master
- Product Master
- Import Customer
- Change Stock
- Call Entry
- Invoice Entry
- Allocation Entry
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