Microdot Call Management Software
Innovative solution for any service industry to resolve their daily call issuesCall Management is useful for maintaining client calls and diverting the call to the respective engineer. It also carries forward the pending call to the next day. Availability of various types of SMS helps to acknowledge and accomplish the call. The list of all calls attended can by mail to head office. User-defined email or SMS templates can be created for promotional products, new offers, holiday details, etc. This is an innovative solution for any service industry to resolve their daily call issues.
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Call Management is useful for maintaining client calls and diverting the call to the respective engineer. It also carries forward the pending call to the next day. Availability of various types of SMS helps to acknowledge and accomplish the call. The list of all calls attended can by mail to head office. User-defined email or SMS templates can be created for promotional products, new offers, holiday details, etc. This is an innovative solution for any service industry to resolve their daily call issues.
Major modules covered in the software:
- User Master
- Company Master
- Customer Master
- Engineer Master
- Call Entry
Major reports covered in the software:
- Customer Details
- Engineer Details
- Call Entry Details
- Pending Call List
Specifications
Industry :
General
Deployment :
- Windows
Language :
- English
Vendor Website :
Product Feature(s)
Pricing
Microdot Call Management Software Basic
Price On Request
- User Master
- Company Master
- Customer Master
- Engineer Master
- Call Entry
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